Billing & Plans

Subscription plans, upgrades, payment methods, and billing management

Subscription Plans

StockPulse offers four plans to match your business size. Every new account starts with a 14-day free trial on the Business plan — no credit card required.

FeatureLiteStarterBusinessEnterprise
PriceKES 700/moKES 2,500/moKES 7,500/moKES 20,000/mo
Users1520Unlimited
Products150UnlimitedUnlimitedUnlimited
Invoices/month100UnlimitedUnlimitedUnlimited
Warehouses12UnlimitedUnlimited
Branches12UnlimitedUnlimited
WhatsApp AI assistant—200/mo1,000/moUnlimited
Commissions—YesYesYes
Multiple price lists—YesYesYes
Sections—YesYesYes
eTIMS—ExternalExternal + IntegratedExternal + Integrated
Quotes & credit notes—YesYesYes
Multi-warehouse——YesYes
Purchases / AP——YesYes
Bank reconciliation——YesYes
Custom roles——YesYes
Approval workflows——YesYes
API access———Yes

How Billing Works

Free trial: New accounts get 14 days on the Business plan. No payment needed. When the trial ends, choose a paid plan to keep working. If you don't subscribe, the account enters a short grace period with reminders, then access is restricted until you pick a plan — your data is never deleted, and you can always export it.

Payment: Subscriptions are billed monthly via Paystack. We accept debit/credit cards and M-Pesa. You'll be redirected to Paystack's secure checkout page.

Upgrades: Take effect immediately. You get instant access to all features in the new plan.

After payment: You receive a payment confirmation email with receipt details and (if upgrading) a welcome-to-new-plan email with a list of unlocked features.

Usage Limits & Enforcement

Each plan has limits on products, users, warehouses, branches, and monthly invoices. StockPulse checks these limits in real-time:

  • When you try to add a product beyond your limit, you'll see an upgrade prompt
  • Monthly invoice counters reset on the 1st of each month
  • Feature-gated items (commissions, multi-warehouse) are hidden from navigation if not in your plan

Check your current usage at Settings → Billing.

Managing Your Subscription

Go to Settings → Billing to:

  • View your current plan and usage meters
  • Upgrade to a higher plan
  • View payment history
  • See your next billing date
Need to cancel? Contact us at support@stockpulse.co.ke. After cancellation, you'll retain read-only access for 90 days to export your data.

Discount Coupons

StockPulse occasionally offers discount codes that reduce your subscription cost. If you have a coupon code, you can apply it on the billing page.

How to apply a coupon:

  1. Go to Settings → Billing
  2. Look for the "Have a coupon code?" section and expand it
  3. Enter your coupon code and click Apply
  4. The discount is validated instantly — you'll see the discount details if valid
  5. The discount is applied at Paystack checkout when you next subscribe or renew

Coupon types:

  • Percentage off: Reduces your subscription price by a percentage (e.g., 20% off)
  • Fixed amount: Reduces your subscription price by a fixed KES amount (e.g., KES 1,000 off)
Note: Coupons have expiry dates and usage limits. If a code is no longer valid, you'll see an error message explaining why. Each coupon can only be used once per account.

Referral Program

On paid plans, you can earn free months by referring other businesses to StockPulse:

  • Refer a friend: Share your referral link — when they subscribe to a paid plan, you get 1 month free (up to 3 referrals)
  • Become an affiliate: Earn 25% commission on the first 3 payments of each business you refer

Learn more at Affiliate Program